We want to hear from you! 
If you've got questions, some concerns about your upcoming fiesta, or if you'd just like to chat with a helpful representative, we're ready to do everything we can to help. There's several easy ways to reach us:
 
On The Phone: Call us Mon-Fri 9AM - 6PM ET at 866-316-2453. It's a free call! 

By Email:  By emailing us at MyQuincefavors@theshopsat24seven.com or by clicking here, you can ask a question, make a suggestion, and get any kind of help you need. Once you send an email to that address, your own customer file and ticket number will automatically be generated.  Using our new help desk will avoid any hold times or phone tag, it will create a paper trail of your issue, and you will be guaranteed a response within 24-48 business hours Mon-Fri 9AM - 6PM ET. Often much, much sooner! We do recommend calling or using live chat for any immediate changes that need to be made to your order so that we can make the change before your order begins processing!